Returns + Exchanges

If you are not 100% satisfied with your purchase at theoandleigh.com, we will accept returns for a refund or store credit for items purchased on theoandleigh.com.

You may return unwashed, unworn, unused or defective merchandise within 30 days from the date of receipt for a refund, exchange or a store credit. Products must be in the condition you received them.

Please note, Gift Cards, special priced & clearance items + where noted items are eligible for exchanges + store credit only. Refunds will not be authorized on these items. No returns are allowed for final sale items.

To request a return or an exchange, please follow these simple steps:

  1. Go to the Returns page by following the Request Return link at the bottom of every page.
  2. Look up your order. You will need your order/invoice number + the email address associated with that order.
  3. Once your order is found, you will see a list of items on that order. Select return reason + a resolution top for each item you are returning.
  4. Submit your request.
  5. After you submit the request you will be given the option to create your return shipping label. Follow the instruction to generate + print your label.
  6. Attach your printed label to your return shipment. It should be addressed to the following:
theo + leigh
Attn: Online Returns
2311 S. Santa Fe Ave

Los Angeles, CA 90058
  1. Once your shipment is received you will be notified via email of the status of your refund/exchange/store credit.
  2. You can check on the status of your return at any time by going to the Returns page.

All refunds to credit cards will appear within 1-2 billing statements.

If you would like to expedite your exchange or reserve your replacement item, please reach out to customer service. We can process a new order + refund you when the original is returned. 

Questions? Contact us via email or Call 833-300-0506